1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, browser extension, and related services ("Services").

By using our Services, you agree to the terms of this Policy.

2. Data We Collect

We may collect the following information:

• Email address - collected during registration or newsletter signup.
• Usage data - anonymous information such as browser type, device info, and visit duration (via Google Analytics).
• Payment information - processed securely by our trusted third-party payment provider (we never store your full card details).
• Cookies and similar technologies - used for session management, analytics, and subscription handling.

3. How We Use Your Data

We use the collected information to:

• create and manage your account,
• provide access to premium features or subscriptions,
• process payments and invoices,
• improve our product and user experience,
• send service or transactional emails (e.g., subscription reminders).

4. Third-Party Services

We use third-party services to operate the website and provide our Services securely:

• Google Analytics - to collect anonymous statistics and understand usage trends. Google Privacy Policy
• Payment Processor - a trusted external service used to handle payments and billing. The processor follows its own privacy and security standards.
• Hosting Provider - our website and database are hosted on secure servers within the EU or equivalent jurisdictions.

5. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described above, or as required by law.

You can request deletion of your account and data at any time by contacting boostbodyx@gmail.com.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide functionality, remember your preferences, and analyze how our website is used.

6.2 Your Cookie Choices

When you first visit our website, you will see a cookie consent banner. You have the choice to:

• Accept - Allow analytics cookies to help us improve the website
• Allow necessary - Continue to the website with the current banner setting, which also records analytics consent

Your choice is saved in your browser and will be respected on future visits. You can change your preference at any time by clearing your browser's local storage and revisiting the website.

6.3 Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly. They cannot be disabled.

• Session cookies - Keep you logged in during your visit
• Authentication tokens - Verify your identity and subscription status
• Consent preferences - Remember your cookie choices (stored in localStorage)

Analytics Cookies (Optional - Requires Consent)

We use Google Analytics 4 (GA4) to understand how visitors use our website. Under the current banner implementation, analytics consent is recorded when you click either "Accept" or "Allow necessary".

Google Analytics 4 Cookies:

Data collected by Google Analytics includes:

• Pages visited and time spent on each page
• Browser type and device information
• Geographic location (country/city level only)
• Referral source (how you found our website)
• Navigation patterns and user interactions

Important: Google Analytics data is anonymized and aggregated. We cannot identify individual users from this data.

6.4 Google Consent Mode v2

We implement Google Consent Mode v2, which ensures compliance with GDPR and other privacy regulations:

• Default state: Analytics cookies are blocked until you make a selection in the banner
• If you click "Allow necessary": The current temporary implementation still records analytics consent and may enable analytics cookies
• If you click "Accept": Full analytics tracking is enabled with cookies to provide better insights

6.5 How to Manage Cookies

Change Your Consent

To revoke or change your cookie consent:

1. Open your browser's Developer Tools (press F12)
2. Go to Application → Local Storage
3. Delete the consent_analytics entry
4. Refresh the page - the cookie banner will appear again

Block All Cookies in Your Browser

You can configure your browser to reject all cookies:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Block all cookies
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

Note: Blocking essential cookies may prevent you from logging in or accessing premium features.

Opt Out of Google Analytics

You can install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from tracking you across all websites.

6.6 Third-Party Cookie Policies

For more information about how Google handles analytics data:

• Google Privacy Policy
• Google Analytics Data Safeguarding
• Google Analytics Cookie Usage

7. Your Rights (GDPR & CCPA)

You have the right to:

• access and receive a copy of your data,
• request correction or deletion,
• withdraw consent,
• object to data processing,
• lodge a complaint with your local data protection authority.

To exercise these rights, contact us at boostbodyx@gmail.com.

8. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

However, no online service is 100% secure, and we cannot guarantee absolute protection.

9. Changes to This Policy

We may update this Policy periodically. Any changes will be posted on this page with an updated "Effective date."

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms of Service ("Terms").

If you do not agree, please stop using the Services.

2. Description of Service

Package Tracker Online provides a web application and browser extension for tracking shipments across multiple carriers.

The Service may include free and paid subscription tiers.

Package Tracker Online is a shipment tracking tool only. We are not a carrier, logistics provider, shipping company, seller, or fulfillment provider, and we do not transport, handle, store, or deliver shipments.

3. Accounts

You must provide accurate information during registration and keep your credentials secure.

You are responsible for all activity that occurs under your account.

4. Subscriptions and Payments

• Premium features may require an active subscription.
• Payments are processed through a trusted third-party payment processor.
• We do not store your full payment card details.
• You can cancel your subscription at any time through your account settings.

5. Refund Policy

We offer refunds in limited circumstances.

If you have not used the Service after purchasing a subscription, you may be eligible for a full refund.

If you have started using the Service, any refund may be granted in full or in part, depending on the extent of usage, the time elapsed since purchase, and any non-recoverable costs incurred in providing the Service.

Because the Service includes usage-based resources and third-party infrastructure costs, refunds may be reduced to reflect the portion of the subscription quota already consumed.

If a substantial portion of the included quota has already been used, a refund request may be denied.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

To request a refund, please contact us through our Contact Us page and provide the email address associated with your account together with a brief description of the issue.

6. Acceptable Use

You agree not to use the Service for any illegal purpose or in violation of your employer's policies.

We are not responsible for any disciplinary actions, data loss, or policy breaches resulting from misuse.

7. Intellectual Property

All software, content, and branding on packagetracker.online are owned by us or our licensors.

You may not copy, modify, or distribute any part of the Service without prior written permission.

8. Disclaimer of Warranty

The Service is provided "as is" without any warranties, express or implied.

We do not guarantee that the Service will be uninterrupted, error-free, or suitable for a particular purpose.

We do not make any warranty or representation regarding the shipment itself, including its quality, condition, legality, delivery status, timing, completeness, or fitness for any purpose.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

We are not responsible for tracked shipments or for shipment quality, shipment condition, delivery delays, failed deliveries, lost packages, customs issues, carrier errors, or any other act or omission relating to the shipment itself. Our Service only displays tracking information made available by carriers and third-party sources.

10. Termination

We may suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the European Union.

Any disputes will be handled in competent courts within the EU.

12. Contact

For any questions or concerns regarding these Terms or the Privacy Policy, contact us at:

📩 boostbodyx@gmail.com